Design withthe flow

Service Experience Design

Michelle Chau

A multi-disciplinary service experience consultant & UI/UX designer that loves to create efficient solutions to improve customer experience. Locate in Hong Kong & Shanghai.
about me
Building Experiences that grows your business
Creating customer-facing user-friendly products by creating service experience blueprint that meets your business needs and achieve goals efficiently and effectively
Creating efficient one-stop web solution
As a Webflow expert, I am able to create website solutions from concept, frontend design to development with support of full CMS system, helping clients to launch responsive website in an efficient and hassle-free
A designer with business mindset
With a wide range of experience working for startups, SME, NGOs, MNCs and running my own business, I understand the needs of business and the importance of delivering the right message to the clients

Projects

Creating better experiences that grows business
UI/UX

Flow

Book hotels and workspaces by hours

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Branding

Belive &more

Macau Hostel & Coliving Space

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UI/UX

Modelo

3D Model Digital Assets Platform

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UI/UX

Sleeep.hkg

Quality sleep in capsule hotel

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UI/UX

EXP

Hotel PMS to manage hourly bookings

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Branding

PlanterGo

Modular Planter Box

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UI/UX

NOVA Group

Digital Cloud Solutions Consultancy

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UI/UX

Chaptel

Heritage Hotel in Hangzhou, China

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UI/UX

MyBase

Experience of the Co-Study Space

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UI/UX

Lete

Sports Social Platform

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Branding

Panlab

Making the first handpan in Hong Kong

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UI/UX

Coliving.hk

All-in-one Co-living platform

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UI/UX

Eats Your Type

Interactive Healthy Dining Experience

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UI/UX

SendText

Whatsapp CRM Chat system

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Publication

Phocus

Redesign the selfie experience

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Publication

HireSFU

International Co-op programme, SFU, Canada

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Publication

Education First

Asia Language Travel

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Branding

Pregzzie

Subscription box for Mothers

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MY CLIENTS